Our code of ethics and standards

    • At Keys to the I.B., customer satisfaction through the quality of our consultations is our utmost priority. We are proud to offer a 100% SATISFACTION GUARANTEE for all of our paid consultation services.
    • If, for whatever reason, you feel that our services do not match your expectations, we welcome you to inform us right away. Our consultants will gladly re-edit* your original submission** as many times as you want. Throughout this process, we will not only re-evaluate all the previous work we have done, but also address your specific concerns for that which is still needed.
    • * The turnover time for re-edits will be the same as your initial request.
    • ** Re-edits will be performed on your very first submission only. We cannot accept drafts that you have worked on AFTER our initial consultation.
    • Keys to the I.B. will continue collaborating with you on your project until you are 100% satisfied with our work.
    • We uphold the highest academic and ethical standards. We CANNOT and WILL NOT create or write an assignment for you. Also, we CANNOT add entirely new content to your work.
    • We WILL NOT accept incomplete drafts for consultation. We have found that students are best served when we edit only completed rough drafts. Keys to the I.B. holds the right to refuse any assignment and issue a full refund if a submission is incomplete. Incomplete drafts are refused to protect students because it is very difficult for us to offer services of value on incomplete submissions.
    • All submissions must be made compatible with Microsoft Word. We will return the edited document using Microsoft Office 2007 and above within the stipulated time. All editing is done using Microsoft Word 2007 and above, using the ‘Track Changes’ feature.
    • We promise to keep your work confidential. All of our consultants have signed an agreement that prevents them from using the contents of your work for any purposes other than carrying out tasks assigned by you, the customer, and Keys to the I.B..
    • While we promise to deliver services of the highest quality, due to personal discretion and the uncertain nature of the IBO’s evaluation procedures for all Internal Assessment assignments, TOK papers, Extended Essays, as well as for University Admissions Essays, we cannot make any concrete guarantees about receiving superior grades and/or acceptance after our processing. For instance, we cannot guarantee an I.B. grade of 6 or 7, or a percentage grade like 85 or 95. While we are aware of what it takes to achieve superior grades, your grade is heavily dependent on your commitment to improve your assignment. We will provide guidance on making improvements and areas where new content is needed, but we WILL NOT produce any new material for you. Since the grading procedure of many assignments is objective, and thus often subject to the examiners’ personal opinions, we cannot guarantee a particular grade based primarily on our own judgement.
    • We reserve the right to reject any submission upon receipt. We would reject your submission if it fails to satisfy the above requirements OR if we feel that we cannot offer anything of value in terms of improving your assignment. In that case, we will refund your entire payment.